Privacy Policy

PRIVACY POLICY
Chrismart South Africa Pty Limited Hampers is subject to the following Privacy Acts, The Protection of Personal
Information, Act 4 of 2013 (POPI), Section 14 of the 1996 Constitution of the Republic of South Africa, which
provides for the fair handling of personal information, and which sets standards for the collection, access, storage
and use of personal information. We recognise that our customers privacy is important and that they have the
right to control it.
HOW DO WE COLLECT PERSONAL INFORMATION?
• From you directly, when you provide information over the phone, online or on documentation such as an
Order Form or complete a customer survey;
• From other customers who request us to provide goods or services to you, when they provide information
over the phone, online or on documentation such as an Order Form;
• From our Agents, when they provide information regarding their customers;
• From your employer, if you are employed by one of our suppliers or contractors and they provide us with
your contact details.
COLLECTING PERSONAL INFORMATION FROM OUR WEB SITE
Chrismart South Africa Pty Limited also collects some information from you when you use our web site. Your use
of the facilities and services available through our web site will determine the amount and type of information
which we collect about you. Some of this information will not be personal information because it will not reveal
your identity. The only personal information which Chrismart South Africa Pty Limited collects about you when you
use our web site is what you tell us about yourself, for example by completing an online form or information you
provide to us when you send us an email. We will record your email address if you send us an email.
USE OF COOKIES
A cookie is a small message given to your web browser by our web server. The browser stores the message in a
text file, and the message is then sent back to the server each time the browser requests a page from the server.
We use cookies to provide us with anonymous aggregate information on how people use our web site and to help
us to know what they find interesting and useful on our web site. We do not store personal information such as
email addresses or other details in a cookie. Most web browsers are set up to accept cookies. If you do not wish
to receive cookies, you may be able to change the settings on your web browser to refuse all cookies or to notify
you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.
WHAT PERSONAL INFORMATION DOES CHRISMART SOUTH AFRICA PTY
LIMITED COLLECT?
The personal information that Chrismart South Africa Pty Limited is most likely to hold is your name and contact
details. This may include information regarding your employer, your job title, your preferred method for paying
your Chrismart South Africa Pty Limited account and other contact information. Chrismart South Africa Pty Limited
may also hold other kinds of personal information that you provide as a result of completing a customer survey.
HOW DOES CHRISMART SOUTH AFRICA PTY LIMITED USE PERSONAL
INFORMATION?
Chrismart South Africa Pty Limited uses your personal information to assist us in providing our services to you
including:
• To deliver your hampers;
• To process payment for your order; and
• For direct marketing purposes.
WHAT PERSONAL INFORMATION DOES CHRISMART SOUTH AFRICA PTY
LIMITED DISCLOSE?
In general Chrismart South Africa Pty Limited will not sell, rent or lease your personal information to others.
However, in certain circumstances, Chrismart South Africa Pty Limited may disclose your personal information to
organisations offering goods and services which may be of interest to you for direct marketing purposes. Chrismart
South Africa Pty Limited may disclose your information:
• Where Chrismart South Africa Pty Limited is required by law to disclose information to third parties; or
• To related companies; or
• In certain circumstances to organizations offering goods and services which Chrismart South Africa Pty
Limited considers may be of interest to you for direct marketing purposes; or
• Where Chrismart South Africa Pty Limited has outsourced functions to third parties contractors for
example, mail house, and delivery personnel or hosting servers. In order for us to operate our business
we may share your personal information with a contractor. They are also required to sign a confidentiality
agreement in relation to any information that is made available to them as a result of their engagement
by Chrismart South Africa Pty Limited; or
• Your nominated Agent may be advised of your contact and account details; or
• Banks and financial institutions in accordance with your direct debit request.
HOW ACCURATE IS THE PERSONAL INFORMATION CHRISMART SOUTH
AFRICA PTY LIMITED HOLDS?
Chrismart South Africa Pty Limited strives to ensure your personal information is accurate and up to date. If you
find any inaccuracies in your personal information, please Contact Us through one of the contact offices listed
below. As an extra measure all customers have the option of having the information in relation to their account
protected by a password chosen by them.
HOW IS PERSONAL INFORMATION STORED?
Chrismart South Africa Pty Limited is committed to ensuring the security of your personal information. We use
encryption technology, privacy protection controls and restrictions on employee access in order to safeguard your
personal information.
CONTACTING CHRISMART SOUTH AFRICA PTY LIMITED
Chrismart South Africa Pty Limited welcomes your comments. If you have any questions or concerns about our
Privacy Policy, please at info@chrismart.co.za.